DocuPro
Workers' compensation

Workers' compensation document management built around the claim file

A workers' compensation claim generates paper from every direction — first reports of injury, C84 wage statements, independent medical exam reports, hearing notices, correspondence from employers and providers. DocuPro captures all of it, files it against the claim, and moves it through the stages your adjusters already follow. Access is decided by the claim's own index values, so an adjuster only sees the employers and claims they are assigned to.

Document types
FROIFirst Report of Injury, indexed by claim number and date of injury
C84Wage statements tied to the claim and employee
IME reportIndependent medical exam reports routed to the reviewing adjuster
Hearing noticeTime-sensitive; scheduled reminders before the hearing date
CorrespondenceEmployer, provider, and attorney letters filed by claim
Index fields
Claim NumberEmployeeEmployerDate of InjuryAdjusterStatus

Index fields are yours to define. Add, rename, or look them up from another system — searches, security rules, and workflow routing all key off the same values.

A workflow that follows your stages

An example of how workers' compensation documents move through DocuPro. Stages, tasks, routing, and notifications are configured to match how your team already works.

Stage 01
Intake
FROI arrives by scan, email, or upload and is indexed on the way in
Stage 02
Review
Routed round-robin to the intake team; reviewer is notified
Stage 03
Adjuster
Assigned by employer; IME and C84 attach to the same claim
Stage 04
Approval
Supervisor approves or returns with a note
Stage 05
Complete
Claim file retained with full version history

Access decided by the document itself

Users authenticate with Microsoft Entra ID single sign-on. Groups grant what a role can do, folders scope where documents live, and security rules filter by index values. A document a user cannot see never appears in search, queues, print, or export.

How DocuPro security works →
EXAMPLE RULE
group = Claims Intake
folder = /BWC Docs/2026
type = FROI, C84, IME
where Employer = user.employer
→ only this adjuster's employers are visible

Why DocuPro fits workers' compensation

One claim file, every document
Every FROI, C84, IME, and hearing notice for a claim is one search away, with the original always retained.
Deadlines that trigger work
Scheduled notifications remind the right adjuster before a hearing date or a filing window closes.
Access by employer and department
Index-based security rules limit visibility to the employers, departments, or claims a user is responsible for.
Migrate the legacy claim archive
Bulk import jobs bring millions of historical claim documents across with their existing metadata mapped onto your index fields.

Frequently asked questions

Can DocuPro restrict claim documents by employer or adjuster?

Yes. Security rules filter by index and keyword values, so a rule such as “Employer = user.employer” hides every claim outside an adjuster's assignments — in search, workflow queues, printing, and export.

How do FROIs and C84s get into DocuPro?

Scan them in batches with Patch-T separator sheets, forward them to a per-user import email address, upload them directly, or print them from any Windows program to the GoDocuPro VPD print driver. Each method indexes the document as it arrives.

Can we bring over our existing claim archive?

Yes. Bulk import jobs are built for migration: they run in parallel against your hardware, map existing metadata onto DocuPro index fields, and retry failed uploads without starting over.

Do we have to change how our adjusters work?

No. Workflows are configured around the stages you already use — intake, review, adjuster, approval — and tasks, queues, and notifications follow those stages.

See DocuPro set up for workers' compensation
Tell us what you file today and how it needs to be processed. We'll configure a demo environment with your document types and walk your team through it.
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